Frequently Asked Questions (FAQ)
Last updated: August 22, 2025
This page is being expanded. Contact support@videosync.fi if you have questions.
About Videosync
Can I use Videosync with my browser without any production capabilities?
Yes! Videosync works with both professional production gear and simple setups. You can stream directly from your browser using just a laptop with a webcam, or even from your phone. Our Web Studio makes it easy to go live without any special equipment. For more details, see Go live with Web Studio.
Can I use Videosync for hybrid events?
Yes! We support hybrid events. You can have onsite and remote polls, and the content and slides streamed directly and in sync to remote attendees.
What the difference is between a normal user and an admin user?
Account admin is similar to normal user but account admin can add and remove account users. Account admin can also change settings in Account Settings section which isn’t available for normal account user.
Is Videosync security certified?
Yes, Videosync is ISO 27001 certified. This internationally recognized certification demonstrates our commitment to information security management and ensures that your data is handled according to the highest security standards.
Is Videosync suitable for enterprise use?
Yes, Videosync is trusted by many large international corporations for their virtual and hybrid events. Our platform is built to meet enterprise requirements including security, scalability, and reliability.
Videosync event site
Can I restrict attendee access to the event site?
Definitely! For more information, see Add different authentication options.
Can I fully whitelabel the event site with Videosync?
Yes! You can use a custom domain without Videosync branding, remove Videosync from footer and email messages. This way there’s no mentioning of Videosync in any visual element on the event site. If you’re interested, please contact support@videosync.fi!
Creating events with Videosync
How to get started with Videosync?
We give you hands-on support with your first event, and ensure that you get a flying start with Videosync. Later you can reuse that same event for the new events, create a new one from scratch or use our global templates.
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